Privacy Policy

1. What We Collect

• Account info: Account info: Name, email handled via secure processors.
• Uploads: Uploads: Room photos, custom materials, prompts, and AI results stored per project.
• Usage signals: Usage signals: IP, device/browser, feature usage and errors.
• Optional beta feedback: Optional beta feedback: Comments, bug reports, and adoption metrics.

2. How We Use It

• Provide the service: organize images and materials, run AI generations, and power "Help Me Write".
• Improve the product: analyze usage to enhance features (without training on your private uploads).
• Communicate: reply to support, notify you about updates, and send optional marketing.

3. Sharing & Protection

• Shared only with trusted vendors (cloud hosts, AI infrastructure, analytics, email) under strict contracts.
• Encryption (TLS in transit, encryption at rest), access controls, monitoring.
• We do not sell your personal data or expose uploads without permission.

4. Retention & Rights

• Account and upload data stays until you delete it.
• Export projects/prompts/images via the platform or by contacting contact@vizino.ai.
• Update or delete data anytime; request account removal if desired (brief recovery window may apply).
• Opt out of marketing anytime; service-critical messages (billing/security) remain active.

5. Cookies & Tracking

• Essential cache keep the platform functional; analytics data help us improve.

6. Contact

We aim to reply within 30 days.